PPlunk Docs

Triggering automations

Build multi-step email sequences triggered by events.

Automations are built visually in the dashboard: pick a trigger event, add delays and conditions, then chain templates together.

Example: onboarding sequence

  1. Trigger: event user-signed-up
  2. Send "Welcome" template immediately
  3. Wait 3 days
  4. If plan != "pro", send "Upgrade" template

Automations run per-contact and re-evaluate conditions at each step, so contacts can drop out if they no longer match.